Switzerland: Hausmeister / Concierge / Custode Job Interview Tips

Looking for help in hiring a Hausmeister / Concierge / Custode? In this article, we’ve provided everything you need to write your job ad, prepare your Hausmeister / Concierge / Custode job interview questions and plan your interviewing process.

Want to streamline your job hiring/application process? We’ve created a simple-to-use Applicant Tracking System (ATS) that can be used to manage your hiring process.

ATS Details →

Hausmeister / Concierge / Custode Role Interview (Kindergarten/École enfantine/Scuola dell’infanzia)

In this article, we’ve put together all the information you need to run an interview for a Hausmeister / Concierge / Custode in a Kindergarten/École enfantine/Scuola dell’infanzia in Switzerland. We’ve included a Hausmeister / Concierge / Custode job description, job requirements (useful for adding to job advertisements), common job interview questions to ask someone applying for your advertised Hausmeister / Concierge / Custode role, follow-up questions to ask your potential new hire and excellent answers that candidates give to Hausmeister / Concierge / Custode job interview questions. We’ll also look at what happens in an interview for a Hausmeister / Concierge / Custode and the hiring process after the interview.

Hausmeister / Concierge / Custode Role Job Description, Requirements, Questions

Role Job Description:
As a Hausmeister, Concierge, or Custode in a Kindergarten/École enfantine/Scuola dell’infanzia in Switzerland, your primary responsibility is to ensure the smooth functioning and maintenance of the institution’s facilities. This role requires a combination of technical skills, problem-solving abilities, and excellent communication skills.

Your day-to-day tasks may include conducting regular inspections of the premises to identify any maintenance or repair needs, performing minor repairs such as fixing leaky faucets or replacing light bulbs, and coordinating with external contractors for more extensive repairs. You will also be responsible for maintaining the cleanliness and tidiness of the institution, including the classrooms, common areas, and outdoor spaces.

In addition to maintenance and repairs, you will play a crucial role in ensuring the safety and security of the institution. This may involve monitoring the premises for any potential hazards, implementing security measures such as installing and maintaining surveillance systems, and responding promptly to any emergencies or incidents.

Role Job Requirements:
To excel in this role, you should possess a range of skills and qualifications. Firstly, you should have a solid understanding of general maintenance and repair tasks, including plumbing, electrical, and carpentry work. A background in building maintenance or a related field would be advantageous.

Strong problem-solving skills are essential, as you will often be required to troubleshoot issues and find practical solutions. You should also have good organizational skills to effectively prioritize tasks and manage your time efficiently.

Excellent communication skills are crucial, as you will be interacting with staff, parents, and external contractors on a regular basis. Fluency in the local language, as well as basic knowledge of English, may be required.

Given the nature of the role, physical fitness is important, as you may need to lift heavy objects, climb ladders, or perform other physically demanding tasks. A valid driver’s license may also be necessary for transportation purposes.

Role Job Interview Questions:
1. Can you describe your previous experience in building maintenance and repairs?
2. How do you prioritize tasks when faced with multiple maintenance requests?
3. How would you handle a situation where a parent or staff member reports a maintenance issue that requires immediate attention?
4. Can you provide an example of a time when you had to troubleshoot a complex maintenance problem and how you resolved it?
5. How do you ensure the safety and security of the institution’s premises?

Follow-up Questions:
1. Can you explain the steps you would take to coordinate with external contractors for major repairs?
2. How do you stay updated on the latest maintenance techniques and technologies?
3. How would you handle a situation where a staff member is not following proper maintenance protocols?

Examples of excellent answers from candidates:
1. “In my previous role as a building maintenance technician, I was responsible for conducting regular inspections, identifying maintenance needs, and performing repairs. I have experience in plumbing, electrical work, and carpentry, which allows me to handle a wide range of maintenance tasks efficiently.”

2. “When faced with multiple maintenance requests, I prioritize based on urgency and impact. I assess the potential consequences of delaying a repair and ensure that critical issues are addressed first. I also communicate with staff and parents to manage expectations and provide updates on the progress of ongoing repairs.”

3. “If a maintenance issue requires immediate attention, I would assess the situation to determine if it poses a safety risk or affects the functioning of the institution. If necessary, I would temporarily address the issue to ensure safety and then promptly coordinate with external contractors to schedule a permanent repair.”

4. “In a previous role, I encountered a complex electrical issue that was causing frequent power outages. I conducted a thorough investigation, identified the faulty wiring, and worked with an electrician to replace it. I also implemented preventive measures to avoid similar issues in the future, such as regular inspections and maintenance of the electrical system.”

5. “To ensure the safety and security of the institution, I would regularly inspect the premises for potential hazards, such as loose handrails or damaged flooring. I would also ensure that all security systems, such as surveillance cameras and alarms, are properly maintained and functioning. In the event of an emergency, I would follow established protocols and coordinate with relevant authorities.”

Hausmeister / Concierge / Custode (Switzerland) Interview Schedule

To conduct a comprehensive one-hour interview for a Hausmeister / Concierge / Custode role in a Kindergarten/École enfantine/Scuola dell’infanzia in Switzerland, consider the following schedule:

  1. Introduction and overview of the role (5 minutes)
  2. Candidate’s experience and skills assessment (15 minutes)
  3. Job-specific questions (25 minutes)
  4. Follow-up questions and clarification (10 minutes)
  5. Candidate’s questions about the role and organization (5 minutes)


Best Practices for Hausmeister / Concierge / Custode Candidate Communication

After the interview for your Hausmeister / Concierge / Custode role (Switzerland), it is crucial to keep the candidate informed about the hiring process. Best practices include:

  1. Sending a personalized thank-you email to the candidate within 24 hours
  2. Provide a timeline for the Hausmeister / Concierge / Custode hiring process and when they can expect to hear back
  3. Regularly updating the candidate on their Hausmeister / Concierge / Custode job application status, even if there are delays
  4. Offering constructive feedback to unsuccessful candidates to help them improve for future opportunities at your Kindergarten/École enfantine/Scuola dell’infanzia
  5. Maintaining open and transparent communication throughout the entire process to ensure a positive candidate experience

Ready to start your hiring process?

Click the button above to get our simple-to-use Applicant Tracking System (ATS) that can be used to manage your hiring process.



Category: Tags: ,